Privacy Policy – Cincinnati Mold Removal Pros

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Cincinnati Mold Removal Pros is committed to protecting your privacy. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, cincinnatimoldremovalpros.com, or engage with our services. By using our website or services, you agree to the terms outlined in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

Request a quote for our services.
Sign up for our newsletter.
Contact us via phone, email, or online forms.
Interact with our social media pages.

Examples of personal information we collect may include:

Name: To identify you when you contact us.
Email address: For communication purposes.
Phone number: To confirm appointments or discuss service requests.
Mailing address: For service scheduling and invoicing.

Non-Personal Information

We also collect non-personal information automatically when you visit our website. This may include:

IP address: To understand where our users are located.
Browser type and version: For website optimization.
Operating system: To improve website compatibility.
Referring website: To understand how you found us.
Pages viewed and time spent on the website: To enhance user experience.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to collect information. These tools help us improve user experience by:

Analyzing user behavior on our website.
Saving your preferences for future visits.
Tracking promotional campaigns and marketing efforts.

You can adjust your browser settings to refuse cookies, but this may impact your ability to use some website features.

How We Use Your Information

Service Provision

We use your information to:

Respond to inquiries and provide quotes for our mold removal services.
Schedule appointments and deliver services effectively.
Send service-related communications, such as confirmations and reminders.

Marketing and Promotional Efforts

With your consent, we may use your personal information to:

Send newsletters, special offers, and other marketing materials.
Conduct customer satisfaction surveys to improve our services.
Target advertisements to you on social media platforms.

Website Improvement

We analyze non-personal information to:

Enhance website functionality and user experience.
Monitor website traffic trends and user behavior.
Improve website security to protect user data.

How We Share Your Information

Third-Party Service Providers

We may share your information with third-party service providers who assist us with:

Payment processing.
Marketing services.
Website hosting and maintenance. These third parties are obligated to protect your information and use it only for the services they provide.

Legal Obligations

We may disclose your information if:

Required by law or legal process.
Necessary to protect our rights or property.
Investigating or preventing fraud or other illegal activities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Security of Your Information

Data Protection Measures

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction, such as:

Secure servers for storing personal data.
Encryption of sensitive information during transmission.
Access controls to limit employee access to personal data.

No Absolute Guarantee

While we strive to protect your information, we cannot guarantee its absolute security. Users provide personal information at their own risk.

Your Rights and Choices

Access and Correction

You have the right to:

Access the personal information we hold about you.
Request corrections to your personal data if it is inaccurate or incomplete.

Opt-Out Options

You can opt out of:

Receiving marketing emails by following the unsubscribe link.
Cookies and tracking technologies by adjusting your browser settings.

Deletion Requests

You can request the deletion of your personal information. However, we may retain certain information if required by law or for legitimate business purposes.

Children’s Privacy

Age Restrictions

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Parental Guidance

If you believe your child has provided personal information, please contact us to have it removed.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before providing personal information.

Changes to This Privacy Policy

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page indicates when the latest revisions occurred.

Notification of Changes

We will notify you of significant changes by updating this page or sending you an email if you have subscribed to our communications.

Data Retention

Retention Periods

We retain personal information for as long as necessary to:

Provide our services.
Comply with legal obligations.
Resolve disputes.
Enforce agreements.

Disposal of Data

When personal information is no longer needed, we will securely dispose of it using industry-standard methods.

International Users

Our website is operated in the United States. If you access our services from outside the U.S., you consent to the transfer and processing of your data in the United States, which may have different data protection laws than your country.